Superior Controls is one of just 30 organizations worldwide to achieve the distinction of SPI Research’s 2019 Best-of-the-Best professional services organizations (PSO), which is awarded based on assessment in financial performance, client satisfaction, business growth and employee-centric culture.
Seabrook, NH – March 5, 2019 – Superior Controls, Inc., a leading Life Sciences control system integrator of custom industrial automation and IT solutions with 140 employees on both the east and west coasts, today announced the company has achieved the prestigious 2019 Best-of-the-Best designation for professional services organizations from independent research firm Service Performance Insight (SPI Research). Additionally, Superior Controls was one of 21 top-performing organizations to have earned the 2017 Best-of-the-Best designation. The company is the first and only industrial automation winner, and is one of just three firms to have earned the award more than once.
The 2019 Professional Services Maturity™ Benchmark survey conducted by SPI Research measures five critical service performance dimensions, including Leadership, Client Relationships, Human Capital Alignment, Service Execution, and Finance and Operations. In the 2019 benchmark, Superior Controls significantly outperformed its peers to rank in the top 5% of the 622 professional services organizations surveyed. Collectively, the 622 applicant firms generated over $57 billion in service revenue. The Best-of-the-Best firms showed a significant advantage over their peers and the benchmark average in metrics such as revenue growth, percentage of satisfied clients, on-time deliveries, and profit margin.
“We are thrilled to have won both the 2017 and 2019 awards for the Best-of-the-Best professional services organizations,” said Rick Pierro, co-founder and president of Superior Controls. “Our company culture embraces the concept of continuous improvement, and we will continue to refine and improve our processes to deliver the greatest value to our customers.”
“Being recognized as a Best-of-the-Best services organization is a tremendous honor, especially given the large pool of applicants this year,” said Allen Schweitzer, CFO of Superior Controls. “Superior Controls has established itself as a leader in providing industrial automation and IT solutions for the highly regulated Life Sciences industries, and this honor recognizes the hard work and dedication of our experienced employees.”
Superior Controls has responded to the rapid growth in demand for its automation and control system integration services by dramatically expanding its engineering staff and adding to its executive leadership team through aggressive hiring and the merger with Banks Integration Group in April of 2017.
Superior Controls primarily serves the biotech and life sciences industries. The company specializes in complex FDA-validated automation systems. Superior Controls offers coast-to-coast capabilities with multiple offices in the biotech and life science hubs of New England and California. Superior Controls is headquartered in Seabrook, NH and has an office in Albany, NY. Banks Integration Group, a Superior Controls company, serves the west coast with offices located in Vacaville, and South San Francisco, CA.
About Superior Controls, Inc.
Since 1993, Superior Controls, Inc. has reliably delivered professionally executed automation and control systems integration services to leading biotech and pharmaceutical companies in 36 states and 15 countries. In addition to being seven-time certified by the Control System Integrators Association (CSIA), Superior Controls has passed over fifty quality management and validation audits and is a Rockwell Automation Solution Partner. With the 2017 addition of Banks integration Group, a ten-year Rockwell Automation Solution Partner on the West Coast, the company works nationally with industry leaders such as Pfizer, Biogen, GE Healthcare, Genentech, Gilead and more. Superior Controls and Banks Integration Group have four engineering offices located in Seabrook, NH, Albany, NY, Vacaville, CA and South San Francisco, CA. To learn more, visit https://superiorprodn.wpengine.com/.